Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to personal information processed through the Evolution Zenith website, platform, account interfaces, contact forms, payment processes, educational resources and supported exchange integrations.

It does not govern the independent privacy practices of cryptocurrency exchanges, payment processors, wallet providers or other third-party services. Those providers operate under their own privacy notices and terms.

By using a third-party service together with Evolution Zenith, you may provide information separately to both Evolution Zenith and the third-party provider.

2. Who Is Responsible for Your Information

The operator of Evolution Zenith is responsible for personal information processed for the operation of the website and platform, except where another organisation independently determines how and why information is processed.

Questions about privacy, personal information or this Policy may be submitted through the Contact page.

Operator information

The final published Policy should identify the legal name and registered contact details of the actual Evolution Zenith operator where required by applicable law.

3. Information We May Collect

The categories of information processed depend on how you interact with Evolution Zenith.

Category	Examples	Typical purpose
Identity and contact data	Name, email address, organisation, country or region and contact preferences.	Account creation, communication, access management and support.
Account data	Account identifier, plan, preferences, authentication status and access history.	Operating and securing the platform account.
Technical data	IP address, browser type, device category, operating system, timestamps and diagnostic events.	Security, compatibility, diagnostics and website operation.
Usage data	Pages visited, platform sections used, feature interactions and configuration events.	Service operation, improvement and troubleshooting.
Exchange integration data	Provider name, connection status, account identifiers, balances, orders, positions and permission categories.	Providing connected account, strategy, risk and execution functionality.
Trading configuration data	Selected markets, strategy settings, risk limits and automation states.	Operating and recording the selected workflow.
Payment and billing data	Plan, invoice details, payment status, transaction reference and billing region.	Processing purchases, maintaining records and handling billing enquiries.
Communication data	Contact form messages, support requests, feedback and related correspondence.	Responding to requests and maintaining relevant communication records.
Cookie and preference data	Session identifiers, consent choices, language and interface preferences.	Maintaining sessions, preferences, security and consent records.

Evolution Zenith does not require wallet seed phrases, private keys, exchange passwords or two-factor authentication codes through ordinary website forms.

4. Sources of Information

Information may be obtained:

directly from you when you register, configure an account or submit a request;
automatically from your browser or device when you use the website;
from a connected exchange or service authorised by you;
from payment and billing providers;
from security, hosting, analytics and infrastructure providers;
from publicly available or lawfully obtained sources where relevant;
from an organisation that authorises you to use a business account.

Information received from a connected provider is limited by the permissions you grant, the provider’s technical functions and the data needed for the selected platform workflow.

5. How We May Use Information

Personal information may be processed to:

create and maintain user accounts;
authenticate users and protect account access;
provide platform, strategy, risk and integration functions;
display connected account information authorised by the user;
process subscription, billing and refund requests;
respond to enquiries, complaints and security reports;
maintain platform reliability and diagnose errors;
prevent fraud, abuse and unauthorised access;
record consent and privacy preferences;
improve website structure, usability and documentation;
comply with legal, accounting and regulatory obligations;
establish, exercise or defend legal claims;
send service-related notices and requested communications.

Information should not be used for a materially incompatible purpose without an appropriate legal basis or additional notice where required.

6. Legal Bases for Processing

Where applicable law requires a legal basis, processing may rely on one or more of the following:

Contract: Processing needed to create an account, provide requested platform functions, manage a subscription or respond to steps taken before entering a contract.
Legitimate interests: Processing reasonably necessary to secure, maintain, improve and protect the platform, provided those interests are not overridden by applicable rights.
Consent: Processing based on a freely given choice, such as optional cookies or marketing communications, where consent is required.
Legal obligation: Processing needed to satisfy tax, accounting, security, regulatory or other legal requirements.
Legal claims and protection: Processing necessary to protect users, investigate misuse or establish, exercise or defend legal rights.

Where processing is based on consent, consent may generally be withdrawn for future processing through the relevant preference control or contact channel.

7. Exchange and API Integration Data

If you connect a supported exchange, Evolution Zenith may process information made available under the permissions you authorise.

Depending on the integration, this may include:

the name of the connected provider;
account or connection identifiers;
available balances and portfolio information;
open or historical orders and positions;
trading pair and market information;
connection, authentication and synchronisation events;
permissions associated with the API connection.

Exchange information is used to provide the functionality requested by the user, such as portfolio visibility, risk validation, strategy monitoring or order transmission.

API security

Use only the minimum permissions required for your workflow. Where supported, withdrawal and transfer permissions should remain disabled.

Disconnecting an exchange may stop future access through that integration. Some records may still be retained where required for security, billing, dispute resolution, accounting or legal compliance.

8. Payments and Billing Information

Payments may be processed by an independent payment service provider. Evolution Zenith may receive information such as the payment status, transaction reference, plan, billing country, invoice details and limited payment-method data.

Full card details or other payment credentials may be collected directly by the payment provider rather than stored by Evolution Zenith.

Billing records may be retained for accounting, tax, contractual, fraud-prevention and dispute-resolution purposes.

9. Cookies, Local Storage and Analytics

Evolution Zenith may use cookies, local storage or similar technologies to maintain sessions, remember preferences, protect account access, record consent choices and understand website performance.

These technologies may include:

strictly necessary technologies required for core website functions;
security and authentication technologies;
preference technologies that remember selected settings;
analytics technologies used to understand aggregated website activity;
optional communication or marketing technologies where implemented.

Where required, non-essential cookies should remain inactive until the user provides the relevant consent. Available preferences may be changed through the cookie settings interface.

Additional information is provided in the Cookie Policy.

10. Service and Marketing Communications

Service communications may include account notices, security warnings, billing messages, policy updates, integration notifications and responses to submitted enquiries.

These messages may be necessary to operate the account or provide a requested service and may not always be optional while the account remains active.

Optional marketing communications should be sent only where legally permitted. Users may withdraw from optional marketing through an unsubscribe method or the Contact page.

11. When Information May Be Shared

Personal information may be disclosed to service providers and other recipients where reasonably necessary for the purposes described in this Policy.

Recipients may include:

website hosting and infrastructure providers;
cloud, storage and database providers;
authentication and security providers;
payment and billing processors;
analytics and performance providers;
email and communication providers;
connected exchanges authorised by the user;
professional advisers, auditors or insurers;
regulators, courts or authorities where legally required;
a purchaser or successor involved in a legitimate business transaction.

Service providers should receive only information reasonably needed for their role and should be subject to appropriate contractual or legal safeguards.

12. Sale or Sharing of Personal Information

Evolution Zenith should not sell personal information for monetary consideration as part of its ordinary platform operations unless this Policy and the relevant preference controls are updated to reflect that practice.

Certain privacy laws may define “sale,” “sharing” or targeted advertising more broadly than an ordinary financial sale. If Evolution Zenith adopts advertising technologies that fall within those definitions, applicable notices and opt-out mechanisms should be provided.

Users may submit a question about applicable opt-out rights through the Contact page.

13. International Data Transfers

Evolution Zenith, its infrastructure providers and connected services may operate in more than one country. Personal information may therefore be processed outside the country in which a user is located.

Where required, cross-border transfers should use an appropriate legal mechanism or contractual safeguard. The level of legal protection and government-access rules may differ between jurisdictions.

Users may contact Evolution Zenith for additional information about transfer safeguards relevant to their data.

14. Data Retention

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted.

Retention periods may depend on:

whether an account remains active;
the type and sensitivity of the information;
security and fraud-prevention requirements;
billing, tax and accounting obligations;
contractual or dispute-resolution needs;
technical backup and recovery cycles;
applicable limitation periods and legal duties.

When information is no longer required, it may be deleted, aggregated or anonymised, subject to applicable technical and legal limitations.

15. Data Security

Evolution Zenith may use technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, destruction or loss.

Measures may include:

access controls and authentication requirements;
restricted internal access based on role or need;
encryption during supported data transmission;
security logging and suspicious-activity monitoring;
provider assessment and contractual safeguards;
backup, recovery and incident-response procedures;
review of active exchange permissions and connections.

No online system can guarantee absolute security. Users also remain responsible for protecting their email accounts, devices, passwords, authentication methods and connected exchange credentials.

Do not disclose recovery credentials

Never send a wallet seed phrase, private key, exchange password, API secret or authentication code through the Evolution Zenith contact form.

16. Your Privacy Rights

Depending on your location and the applicable law, you may have some or all of the following rights.

Access

Request confirmation of whether personal information is processed and obtain access to eligible information.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion where information is no longer required and no lawful retention reason applies.

Restriction

Request that certain processing be limited while an issue is reviewed.

Portability

Request eligible information in a structured, commonly used format where the right applies.

Objection

Object to certain processing based on legitimate interests or direct marketing.

Withdraw consent

Withdraw previously provided consent for future processing where consent is the legal basis.

Opt out

Opt out of qualifying sales, sharing or targeted advertising where applicable.

Complaint

Submit a concern to Evolution Zenith or an appropriate privacy authority.

Non-discrimination

Exercise applicable privacy rights without unlawful discriminatory treatment.

A request may be limited or refused where permitted by law, including where identity cannot be verified, the request affects another person’s rights or retention is legally required.

17. How to Submit a Privacy Request

Privacy requests may be submitted through the Evolution Zenith Contact page. Select a privacy-related or general enquiry category and clearly state the right you wish to exercise.

The request should include enough information to:

identify the relevant account or interaction;
understand the requested action;
verify that the requester is the appropriate person;
locate the relevant records without collecting unnecessary data.

Additional verification may be requested before disclosing, correcting or deleting personal information. An authorised representative may be required to provide evidence of authority.

Evolution Zenith should respond within the period required by applicable law and communicate any permitted extension or refusal together with an appropriate explanation.

18. Automated Processing and Trading Functions

Evolution Zenith may use automated processes to apply user-selected strategy rules, risk limits and account conditions within a connected trading workflow.

These functions are generally configured or activated by the user and may produce trading instructions according to the selected parameters.

Automated trading activity is not intended to make a legal, employment, credit or similarly significant eligibility decision about the user.

Users remain responsible for reviewing strategy logic, account permissions, exposure limits and whether automation should remain active.

19. Children’s Privacy

Evolution Zenith is not designed for children or for persons who lack the legal capacity required to enter the applicable platform agreement.

The platform should not knowingly collect personal information from a child in circumstances where parental consent or another legal requirement has not been satisfied.

If you believe that a child has provided personal information improperly, submit a request through the Contact page so the matter can be reviewed.

20. Third-Party Websites and Services

The website may link to exchanges, payment providers or other external services. Evolution Zenith does not control the privacy practices of independent third parties.

Before using an external service, users should review its privacy notice, security practices, account terms and available permission controls.

A link or technical integration does not mean that Evolution Zenith controls the third party’s processing, custody, security or regulatory obligations.

21. Changes to This Privacy Policy

This Policy may be updated to reflect changes in platform functions, providers, privacy practices, technology or applicable legal requirements.

The revised Policy will display an updated date. Where required, material changes may be communicated through the website, account interface or another available communication channel.

Users are encouraged to review this page periodically, particularly before enabling a new integration or submitting additional personal information.